All orders are processed within 1-2 business days.
Processing time may vary due to merchandise availability and/or payment discrepancies.
Orders ship Monday - Friday, excluding holidays.
Shipping time is based on business days (including expedited shipping services).
The cut-off time for overnight and 2 -3 days express shipments is 12 PM PST. Orders placed after 12 PM PST that ship overnight or express may not be processed the same day.
You will receive a shipping notification (to the e-mail address entered on your order) that will notify you of the shipping carrier and your tracking information. Please check your spam folder if you have not received your tracking.
We offer FREE SHIPPING on orders $200+ to all 48 contiguous United States. Orders with free shipping will be shipped with Standard Shipping which may take 7-9 business days.*
All of our domestic orders are shipped with either FedEx or US Postal Service. Shipments to Hawaii, Alaska, APO/FPO, PO Boxes, and US Territories will be shipped via US Postal Service.
Expedited shipping services are shipped via FedEx (Express, 2-Day, or Overnight). Orders are still processed within 1-2 business days. Shipping time is based on business days. Deliveries are made Monday - Friday (excluding holidays). A signature is usually (but not always) required during the time of delivery.
CANADA / INTERNATIONAL SHIPPING
Packages being shipped internationally are shipped via US Postal Service or with DHL. Most shipments will be delivered to you by either the local post office or a local courier. You will receive a shipping notification (to the e-mail the address entered on your order) that will notify you of the shipping carrier and your tracking information.
All applicable customs and import duties, fees, taxes, and any other charges are the responsibility of the customer (even if you refuse any shipments upon delivery). We ship your package DDU, duties and taxes unpaid, and cannot determine what your charges may be.